EXPERIÊNCIAS DA ATUAÇÃO DO SERVIÇO SOCIAL EM COMUNIDADES COMPASSIVAS DE FAVELAS

Abstract

ABSTRACT: Objective: To describe the role of Social Services in assisting elderly patients receiving palliative care in the Compassionate Community of a favela. Method: This is a report of professional experience, about the role of social services in assisting elderly patients undergoing palliative care in a compassionate favela community. Results: The challenges observed in favela territories require more time from the social worker for social articulation inside and outside this scenario. Direct and constant contact with patients in the compassionate community and local agents (volunteer project residents) minimizes this barrier. Coordination with the health and social assistance devices present in these locations is essential. Discussion: Elderly patients eligible for the Compassionate Community project are, in the vast majority, suffering from advanced cancer that was diagnosed late. Social demands vary due to lack of knowledge about possible services and difficulty in accessing social rights. In turn, the need for assistance for individuals and their families who experience minimum survival conditions is evident. Final considerations: Therefore, it is important to offer knowledge that can be multiplied in the territories where the Compassionate Community operates in order to minimize the harm caused by the lack of assistance. By listening carefully and free from prejudice, it is possible to develop professional skills to work in different contexts and to promote quality assistance.